RelayStationIQ is operated by Olympus Wholesale LLC. We provide automated missed call recovery and appointment booking services for field service businesses. For questions about this policy, contact us at support@relaystation-iq.com.
When you sign up for RelayStationIQ we collect your name, business name, email address, and phone number. When your customers interact with the system via SMS, we collect their phone number and any information they share during the conversation such as name, service address, and issue description.
By checking the SMS consent box during sign-up, you expressly consent to receive non-marketing text messages from Olympus Wholesale about appointment reminders, service-related messages about your account, or responses to your inquiries. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. Text HELP for assistance.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential. These service providers include:
All service providers are contractually required to keep your information confidential and may not use it for any other purpose.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS) and at rest. Access to personal data is restricted to authorized personnel only.
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly without them. We do not use tracking technologies to collect personal information for sale or marketing to third parties.
Account data is retained for the duration of your subscription plus 90 days after cancellation. You may request deletion of your data at any time by contacting us.
Olympus Wholesale LLC
Mailing address: 12048 Magazine St, Orlando, FL 32828
Phone: (407) 720-5625
Email: support@relaystation-iq.com
Website: relaystation-iq.com